Healthcare Customer Service Representative | Philippines - ref. a95473519

apartmentPeak Support placePhilippines calendar_month5/30/25

This a Full Remote job, the offer is available from: Philippines

Description

Peak Support is seeking for a Healthcare Customer Service Representative to join our team in the Philippines!

Position Overview:

We are hiring experienced and detail-oriented representatives to support a growing healthcare technology platform that helps patients book appointments through a combination of AI and human interaction.

Key Responsibilities:

Make outbound calls to healthcare providers using internal tools
Follow instructions to verify insurance acceptance, reason for visit, and appointment availability
Troubleshoot issues that arise during calls
Review and ensure quality of completed tasks
Research and organize provider information (e.g., practice name, contact details, hours)
Monitor and manage task queues
Communicate promptly with the team via Slack
Collaborate on improving tools, processes, and operations

Requirements

At least 2 years of experience in the U.S. healthcare industry
At least 2 years of experience in a call center or as a virtual assistant
Strong communication skills
High level of digital literacy
Outstanding attention to detail
Excellent written and spoken English

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

This offer from "Peak Support" has been enriched by Jobgether.com and got a 81% flex score.

business_centerHigh salary

Customer Service Representative

apartmentAloricaplaceQuezon City

About the role We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at Alorica Teleservices, Inc. in Quezon City, Metro Manila. As a Customer Service Representative, you will be the friendly...

electric_boltImmediate start

Customer Service Representative - Taguig/Manila - JPMorgan Chase & Co. - ref. t47386623

apartmentJPMorgan Chase & Co. - Cebu & Manila OperationsplaceTaguig

CUSTOMER SERVICE REPRESENTATIVE |OPEN to freSH GRADS (TAGUIG/MANILA) JOB DESCRIPTION Join our team as a Specialist, where you will have the opportunity to provide outstanding service to our customers, resolve their queries in a timely manner...

check_circleNew offer

Customer Service Representative | Full-Time | Remote

apartmentNao MedicalplacePhilippines

provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities. Job Summary As a Customer Service Representative with a strong...