Pharmacy Benefit Project Coordinator (US Shift)

You will have the chance to grow your pharmacy and broader health and benefits business acumen significantly, as well as your project management and client relationship skills, by working on innovative projects alongside industry experts.

Serve as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as any other partner vendors, communicate as needed directly with the client and support client deliverables on WTW clients, which includes the following:

• Management of client’s PBM programs serviced in North America
• Attend and participate in meetings with internal and external stakeholders, take charge in notetaking and tracking of follow-up items throughout completion
• Ensuring appropriate and effective communication among team members and the client
• Pharmacy benefit plan analysis, design, and cost savings strategies
• Conduct benchmarking studies and other research; provide value-added analyses and summaries
• Analyze and compare vendor products, services, and contracts
• Partner with North American colleagues to deliver superior client service delivery
• Build relationships internally and collaborate effectively on cross-functional teams
• Produce high-quality deliverables
• Contribute to the development of new intellectual capital
• Strong attention to detail to ensure accuracy of all deliverables
• Address ad hoc questions or concerns from the client with support from the pharmacy consultant

Qualifications

The Requirements:

• Project management experience required
• Strong written and verbal communication skills and project management skills
• Strong attention to detail & proactive listening
• Time management
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Self-starter attitude and ability to work with ambiguity in a fast-paced environment
• Flexibility and proven ability to identify and resolve issues
• Prior experience working with North America-based pharmacy benefit programs (preferred)

Qualifications:

• Excellent communication skills along with strong writing and editing skills
• Proficiency in English language
• Demonstrated proficiency in the use of Microsoft Word, Excel, PowerPoint, Outlook and OneNote
• Strong critical thinking capabilities and the willingness to apply skills proactively
• Ability to manage multiple projects/assignments at the same time
• Possesses a desire to ask questions to deliver a better work output
• Team player with the ability to work in groups and independently

Experience:

• 2-5 years of relevant experience, preferred to have a background in PBM, US Health and Benefits in a project management capacity
• Knowledge of North American pharmacy benefit programs, US health and benefit consulting practice (preferred)
• Prior experience in handling multiple tasks or deliverables with the ability to organize and coordinate effectively

WTW is an Equal Opportunity Employer