NetSuite Administrator | Hybrid | Makati | Day Shift | Day 1 HMO
EMAPTA Makati Full-time
Empowering Solutions, Driving Tech Success!
Your technical expertise can make a lasting impact in the IT and Tech industry. Join a dynamic role that allows you to support critical business systems and empower teams to operate efficiently. Take your career to the next level with an exciting opportunity to support global teams while working in a hybrid set up.Gain international exposure, develop technical expertise, and make your mark in the IT and tech industry.
Job Description
We’re looking for an experienced and forward-thinking NetSuite Administrator to lead the support, enhancement, and optimization of our ERP and PSA platforms. In this key role, you’ll be the go-to expert, ensuring our systems scale effectively with the business.
You’ll take ownership of complex issues, manage system configurations and integrations, and drive improvements across the platforms. You’ll also oversee system governance and act as the primary liaison between stakeholders and technical teams.This role is ideal for someone with deep technical knowledge and a focus on delivering practical, high-impact business solutions.
Job Overview
Employment type: Full-time
Shift: Day Shift, Mon - Fri 06:00 AM - 03:00 PM (Weekends off)
Work setup: Hybrid, Makati City
Exciting Perks Await!- Day 1 HMO coverage with free dependent
- Competitive package
- Hybrid work arrangement
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- Minimum of 3 years of experience with NetSuite ERP/CRM and OpenAir PSA in a support or system administrator role
- Proven ability to manage complex support escalations and deliver scalable solutions
- Successful track record in leading or contributing to ERP/PSA system projects
- Strong understanding of business processes in finance, services, and operations
- Excellent interpersonal and stakeholder management skills
- Strong problem-solving and analytical abilities
- High attention to detail in system documentation, configuration, and data management
- Ability to thrive in a dynamic environment and manage shifting priorities
- Experience mentoring junior staff or leading cross-functional teams is a plus
- Relevant NetSuite certifications or formal training highly desirable
- Act as the primary escalation point for NetSuite and OpenAir support issues
- Collaborate with Finance, IT, Project Management, and Operations teams to align system functionality with business goals
- Lead end-to-end delivery of system improvements, including requirements gathering, configuration, testing, deployment, and documentation
- Establish and enforce system governance, including roles, permissions, and usage standards
- Manage data integrity, security, and compliance across NetSuite and OpenAir
- Monitor system performance and proactively identify opportunities for optimization
- Track product updates, releases, and industry trends to drive continuous improvement
- Create training materials and conduct enablement sessions for key users and teams
Bringing Technology to Life with Expert Support
Our client, Atturra, is a leading name in technology consulting, empowering businesses with tailored IT solutions. With a commitment to innovation and customer success, they help companies streamline their operations and achieve their strategic goals.Join their team and play a key role in ensuring efficient system support and user satisfaction.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
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