PHRN Team Lead | 2–3 Years Healthcare BPO Team Lead Exp & Hospital Billing
Epsilon Group Services Manila Full-time
PHRN Team Lead | 2–3 Years Healthcare BPO Team Lead Experience | Healthcare RCM | Night Shift | Onsite (Ortigas) | Up to ₱65K
Salary Package: Up to ₱65,000 (Depending on your skills, qualifications, relevant experience, and interview results)Employment Type: Full-Time | Permanent
Industry: Healthcare Business Process Outsourcing (Healthcare BPO)
Work Setup: 100% Onsite
Work Location: Ortigas, Pasig City
Shift: Night Shift
Tentative Start Date: August 10, 2026
About the Role
This is a Healthcare Business Process Outsourcing (Healthcare BPO) opportunity supporting U.S. healthcare clients. As a PHRN Team Lead, you will lead a team of healthcare professionals, drive operational excellence, ensure quality and productivity targets are met, and support continuous process improvements within a Healthcare Revenue Cycle Management (RCM) environment.
Non-Negotiable Requirements- Active Philippine Registered Nurse (PHRN) License
- 2–3 years of Team Lead experience in a Healthcare BPO supporting a U.S. Healthcare Account
- Experience in Healthcare Revenue Cycle Management (RCM)
- Experience in Hospital Billing
- Experience in Utilization Management (UM) Review
- Strong leadership, coaching, and people management skills
- EPIC platform experience is an advantage
- Willing to work 100% onsite in Ortigas, Pasig City
- Willing to work on a night shift
- Healthcare Team Leadership
- Healthcare Revenue Cycle Management (RCM)
- Hospital Billing
- Utilization Management (UM)
- U.S. Healthcare
- Performance Management
- Coaching and Mentoring
- People Management
- EPIC Platform
- Process Improvement
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