Transaction Coordinator Assistant
PhotoUp Philippines Corporation Cebu
AgentUp is a brand of PhotoUp and is a quick-growing family dedicated to providing exceptional back-office real estate administration services to our real estate clients around the world. Our commitment to professionalism, integrity, and innovation sets us apart in the industry.
But what truly defines us is our FRESH culture—Flourishing, Respect, Excellence, Setting Goals, and Having FUN! Want to know more about our story and culture?
Check out this video: https://www.youtube.com/watch?v=4aSyeZ5P4vE
Job Overview:
As a rockstar real estate Transaction Coordination Assistant (TCA) at AgentUp you will start your journey by learning how the real estate sales transaction process works with live training with our US based transaction coordinator (TC) team.
Once completed, you will progressively take on transaction management responsibilities as outlined below.
Work Set-Up:
- Hybrid (Office once a week) / Fully Remote Options Available
Shift Schedule:
- 10:00 pm - 7:00 am with a meal break from 2:00 am - 3:00 am
Responsibilities:
- Manage all aspects of the transaction process, from contract-to-close, including real estate contract review, coordinating communication, signatures, client check-ins, and contract checkpoints.
- Regularly communicate with clients, real estate agents, lenders, and other stakeholders to provide updates and provide reminders about critical deadlines.
- Prepare and review contracts, addendums, and other legal documents for accuracy and completeness.
- Coordinate with title companies, escrow agents, and attorneys to facilitate the sales closing for each transaction.
- Maintain organized transaction files and documentation in compliance with company, client, and industry standards.
- Assist agents with administrative and marketing tasks that their business requires, such as lead management, email marketing, social media, graphic design, and so forth.
Requirements:
- This job requires excellent English and communication skills.
- 3+ years of experience in a customer service BPO environment or 2+ years working as a real estate virtual assistant.
- Very strong attention to detail and organizational skills.
- Kind, caring attitude who enjoys helping others
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Highly proficient with core admin technology - Google Suite and other online business software, such as Notion (this can be taught)
- Knowledge of real estate contracts, regulations, and procedures is a plus.
- Ability to maintain confidentiality and professionalism at all times.
- Prior experience with graphic design (Canva or Photoshop) and managing social media accounts is a plus
- Previous managerial experience is valued, but not required.
Terms & Compensation:
- 6 month probationary period
- 30K base salary
- 30K signing bonus paid out over the first 3 months (10K per month)
- 3% closing bonus (no cap)
- Minimum annual salary raises of 1% per annum
- All other standard government benefits, HMO and Personal Accident Insurance
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