Technical Director DevOps

Company Description

Pleased Technologies is committed to delivering innovative systems tailored to improve outcomes for businesses and their customers.

Job Overview

We are seeking an experienced Technical Director with strong DevOps and infrastructure expertise to lead our engineering organization and drive technical strategy focused on cloud infrastructure, reliability, and scalability. You will oversee product development, architecture, and infrastructure while scaling our SaaS platform for enterprise customers globally.

Salary: ₱150,000 - ₱300,000 a month

Key Responsibilities

• Define and execute the technical vision and roadmap aligned with business objectives
• Build and mentor high-performing engineering teams across backend, full-stack, DevOps, and QA
• Establish coding standards, development processes, and DevOps best practices
• Lead technical hiring, talent development, and strategic planning with executive leadership
• Promote automation, monitoring, and operational excellence

• Oversee the full product development lifecycle from conception to deployment
• Design scalable, secure, and maintainable multi-region architectures
• Evaluate and recommend cloud-native technologies and tools
• Ensure code quality through reviews, testing standards, and technical debt management

• Lead AWS infrastructure strategy across EC2, EKS, S3, IAM, RDS, VPC, Lambda, and EBS
• Manage Kubernetes and Rancher deployments including service mesh implementation
• Drive Infrastructure as Code practices using Terraform
• Implement monitoring and observability using Grafana, Prometheus, Loki, Tempo, and CloudWatch
• Oversee centralized logging via ELK stack; manage Nginx and Cloudflare CDN configurations
• Optimize MySQL, Oracle, and Druid setups; implement caching via Redis and ElastiCache
• Lead RocketMQ deployment and support rapid infrastructure expansion across new regions
• Optimize AWS costs; implement disaster recovery, backups, and multi-region failover
• Ensure compliance with SOC 2 and GDPR standards

• Ensure system reliability, security, and compliance
• Maintain automated alerts, dashboards, and monitoring systems
• Define and monitor SLAs, lead incident response and post-mortem reviews
• Maintain 24/7 operational readiness and on-call processes

• Partner with Product, Design, and Sales on technical planning
• Communicate technical decisions clearly to non-technical stakeholders
• Support customer success through reliable infrastructure and collaborate with international teams on global initiatives

• 10+ years of software engineering experience
• 5+ years in technical leadership roles
• 5+ years of hands-on DevOps and infrastructure experience
• Proven experience scaling SaaS platforms with high availability requirements
• Strong AWS and distributed systems expertise
• Deep knowledge of Kubernetes and container technologies
• Experience building and mentoring engineering teams
• Knowledge of SOC 2, GDPR, and security best practices
• Experience with Agile/Scrum methodologies

• Startup or high-growth company experience
• Enterprise-scale AWS production experience
• Expertise in Terraform and Infrastructure as Code
• Experience with service mesh technologies such as Kuma or Istio
• Familiarity with observability platforms and LGTM stack
• Database optimization and sharding experience
• Open-source contributions in DevOps or cloud-native ecosystems
• Multi-region deployment and disaster recovery experience

Technical Skills

• AWS: EC2, VPC, ECS, EKS, Lambda, RDS, S3, IAM, CloudWatch
• Kubernetes, Rancher, and service mesh technologies
• Terraform and CloudFormation
• Nginx and Cloudflare CDN
• Autoscaling and resource optimization

• Prometheus, Grafana, Loki, Tempo
• AWS CloudWatch
• ELK stack, Rsyslog, Log4j2
• Alerting and SLA monitoring

• MySQL and Oracle performance tuning
• MyBatis, Druid, ShardingSphere
• Redis, Redisson, ElastiCache
• Replication, backup, and recovery strategies

• Apache RocketMQ
• Elastic Job
• Event-driven architecture

• Java and Spring Boot
• TypeScript and JavaScript
• Python automation scripting
• Bash/Shell scripting

• Strategic thinking and business alignment
• Strong communication and leadership skills
• Scalable systems and infrastructure decision-making
• Team leadership and mentoring
• Operational excellence and reliability mindset
• Security-first approach
• Data-driven performance management
• Adaptability in fast-growing environments
• Multi-region infrastructure planning