AU RTO Student Support Admin | ZR_798_JOB - Quezon City
Peoplepartners BPO Inc. Quezon City Full-time
Job Overview:
We are seeking a highly organized and proactive AU RTO Student Support Admin to join our team. This role plays a crucial part in ensuring students have a smooth and supportive learning experience by providing day-to-day administrative, academic, and scheduling support.If you thrive in a fast-paced environment, enjoy helping others, and have a passion for education and compliance, this is an excellent opportunity to join a dedicated and growing team.
Job Description:
As an AU RTO Student Support Admin, you will be responsible for:
Documentation & Records Management- Maintain and update student records in accordance with compliance requirements
- Manage enrolment, academic, and training documentation with high accuracy.
- Monitor and update student and trainer rosters.
- Assist with booking training sessions, monitoring attendance, and communicating updates.
- Provide timely administrative support to academic and training teams.
- Respond to student enquiries and assist with academic-related needs.
- Liaise with students to provide guidance and ensure a smooth training journey.
- Assist with filing, data entry, email communication, and other admin duties.
- Ensure efficient use of systems such as Microsoft Office and student management systems like Wisenet.
Job Requirements:
Essential Qualifications & Skills- Minimum 2 years of experience in an administrative support role within an Australian RTO.
- Experience working for an Australian Client/Business is required.
- Strong organizational skills and excellent attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Clear verbal and written communication skills with a professional approach.
- A collaborative team player with a proactive, solutions-focused mindset.
- Reliable, with a strong work ethic and the ability to manage multiple priorities.
- Background in nursing or healthcare education is highly desirable.
- Familiarity with Wisenet or similar student management systems (or willingness to learn).
- Understanding of RTO compliance and training documentation processes.
Company Benefits:
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Grab Voucher every month
- Birthday Gift
- Loyalty Gift
- Christmas Gift
- Work-Life Balance
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
Manila, 10 km from Quezon City
This is a remote position.
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