AU RTO Student Support Admin | ZR_798_JOB

placeManila scheduleFull-time calendar_month 

This is a remote position.

Job Overview

We are seeking a highly organized and proactive AU RTO Student Support Admin to join our team. This role plays a crucial part in ensuring students have a smooth and supportive learning experience by providing day-to-day administrative, academic, and scheduling support.

If you thrive in a fast-paced environment, enjoy helping others, and have a passion for education and compliance, this is an excellent opportunity to join a dedicated and growing team.

Job Description

As an AU RTO Student Support Admin , you will be responsible for:

Documentation & Records Management
  • Maintain and update student records in accordance with compliance requirements
  • Manage enrolment, academic, and training documentation with high accuracy.
Roster & Scheduling Support
  • Monitor and update student and trainer rosters.
  • Assist with booking training sessions, monitoring attendance, and communicating updates.
Academic & Student Support
  • Provide timely administrative support to academic and training teams.
  • Respond to student enquiries and assist with academic-related needs.
  • Liaise with students to provide guidance and ensure a smooth training journey.
General Administrative Support
  • Assist with filing, data entry, email communication, and other admin duties.
  • Ensure efficient use of systems such as Microsoft Office and student management systems like Wisenet.

Requirements

Essential Qualifications & Skills
  • Minimum 2 years of experience in an administrative support role within an Australian RTO.
  • Experience working for an Australian Client/Business is required.
  • Strong organizational skills and excellent attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Clear verbal and written communication skills with a professional approach.
  • A collaborative team player with a proactive, solutions-focused mindset.
  • Reliable, with a strong work ethic and the ability to manage multiple priorities.
Preferred Qualifications & Experience
  • Background in nursing or healthcare education is highly desirable.
  • Familiarity with Wisenet or similar student management systems (or willingness to learn).
  • Understanding of RTO compliance and training documentation processes.
Benefits
  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Grab Voucher every month
  • Birthday Gift
  • Loyalty Gift
  • Christmas Gift
  • Work-Life Balance
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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