Customer service assistant

placeMakati calendar_month 

Job Description

Posted on 28 July 2025

Sr. Specialist Customer Service Support

JOB DESCRIPTION:

  • Processing of CSS transactions and other specialized tasks for Thai-speaking customers
  • Serve as primary contact person in resolving process-related issues and provide support during critical working days
  • Ensure timely month-end CSS closing activities
  • Develop and implement new ideas and process enhancements to current process scope

Qualifications/Requirements

QUALIFICATION (Education, Experience, Professional License, Skills Certification, Specialized Training):

  • Proficient in Thai language (native speaker is preferred) and in English
  • At least 3 years of work experience in customer service support
  • Customer oriented, excellent communication skills
  • Bachelor’s Degree in Management, Logistics, or related fields
  • Knowledgeable in SAP and MS Office programs

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

Company Name: HENKEL ASIA PACIFIC SERVICE CENTRE
Company Address: 22F-25F NEX Tower, 6786 Ayala Avenue, San Lorenzo, Makati City
Nature of Business: To engage in general administration and planning; business planning and coordination; corporate finance advisory services; data processing and communications
Name of Foreign National: CHALITA SAISOY
Address: Makati City
Nationality: THAI

Intended Period of Employment: 3 Years

Company hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment – NCR located at DOLE-NCR Building 967 Maligaya, Malate, Manila, 1004 Metro Manila.

Apply now

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