SAP OTC Technical Consultant (SD & TM) HYBRID-DAY SHIFT

SCOPE OF WORK

• Leads in identifying business needs and system requirements
• Leads in the in-depth analysis of the business requirements and systems specifications
• Conduct feasibility studies on proposed solutions
• Provide analysis to support the development of business cases
• Support the preparation of proposals for modified or replacement systems
• Conduct analysis on the risk and benefits for the proposed solutions

• Analyse systems and processes to identify enhancement opportunities to resolve system gaps
• Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
• Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
• Prepare proposals for proposed solutions and/or enhancements to systems

• Document the new process and steps in the company’s modelling tool in accordance to the approved solution.
• Coordinate the required authorizations to the SAP Authorization and ABAP Team

• Document configuration in accordance to the approved solution
• Configure the SAP SD/TM system as documented
• Manage the transport request for the configuration
• Peer reviews configurations and transports of other team members

• Leads in translating business requirements into functional specifications
• Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications

• Act as the liaison between users and SAP ABAP Team throughout the solution implementation cycle
• Develop test plans and test cases
• Support users on change control and systems updates and escalate issues to relevant team members for resolution
• Document post-test evidence of expected results or defects
• Coordinate training for new users
• Prepare progress reports and training documents
• Develop technical documentation of the design documents, coding documents and user manuals
• Coordinate User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
• Ensure adherence to project plan to ensure deliverables are completed on time and in accordance with user and system requirements

• Assist on CSV ES/ER Risk Assessment and Functional Risk Assessment
• Create User Requirement Specification
• Create Data Migration Plan and Report
• Create Traceability Matrix and User Training Records
• Create SOPs for operational and retirement phases

• Actively address the open incidents in the SAP SD/TM Support queue and ensure detailed updates, follow-up and resolution and closure as per agreed service level agreement.
• Assist business users on inquiries regarding the execution of order to cash and transportation processes.
• Complete routine and maintenance requests as per agreed service level agreement

• Analyse and Identify opportunities that could improve process, system performance and cost efficiencies.
• Prepare proposals for process improvements and optimizations.

MINIMUM REQUIREMENTS

Educational Qualifications

§ Atleast 4 years of university studies (BS in Computer Science or equivalent degree, with an appropriate major e.g.), or equivalent experiences in corresponding roles.

Experience

(at least 5 to 10 years of relevant experience necessary)

§ Experience in independent solution development and implementation (related to the respective domain area), with self-confidence in discussions and arguments with decision authorities

§ Business-fluent English knowledge, in general and specific to the functional area on hand

§ Having been a Product Team Member (PTM) with correspondingly deep functional and technical experience in a related domain (as Engineer, Specialist, Consultant etc.) strongly recommended

DOMAIN / PRODUCT-SPECIFIC SKILLS

Minimum of 5 to 10 years of experience on SAP to support the following product teams:

• 5 to 10 years of experience as SAP Sales & Distribution and LE - Transportation consultant having strong familiarity on the end to end process from order to cash up to transportation/dispatch

o sales order management

o delivery Processing

o billing, e-invoicing, intercompany billing, DMS

o pricing

o output determination

o ATP, batch and serial management

o Returns handling

o Shipment costing

o SD and TM master data

o IDOC, BAPI, LSMW

o FIORI Apps

• Experience in SAP Vistex DMP (Data Maintenance for Pricing)
• Experience in FSCM (Credit Management)
• ABAP skills for functional is an advantage
• Familiarity on SD integration with other modules MM, FI or EWM
• has at least 2 SAP full cycle SAP implementations/roll-out experience, and troubleshooting skills for production support
• analytical, resourceful and can drive requirements gathering, process and solution presentation and discussion with regional teams and business stakeholders
• knowledge on Agile methodology is an advantage but not required

• 5 to 10 years of experience in SAP Sales & Distribution with strong techno-functional skill and exposure on ABAP debugging, Odata, middleware/interfaces, Webservice (SPROXY, SOAP)

• 5 to 10 years of experience in SAP Sales & Distribution with strong techno-functional skill and exposure on BAPI/Odata/function module