Outbound Calls Virtual Assistant

Scope of Work

The Contractor is engaged as a Marketing Specialist to assist the Company’s clients with marketing and communications tasks. The Contractor’s duties shall include, but are not limited to:

• Creating, scheduling, and managing content for the client’s marketing channels (such as social media posts, email newsletters, and blogs).
• Assisting in developing marketing materials and campaigns, including coordinating basic graphic design or copywriting tasks as needed.
• Conducting market research and compiling data on customer demographics, competitor activities, and market trends to inform marketing strategies.
• Communicating with the client’s team and, when required, with customers or partners in clear and fluent English (with a neutral accent) to support marketing initiatives.
• Monitoring the performance of marketing campaigns and suggesting improvements based on analytics or feedback.

Requirements:

• Remote independent contractor (must provide own equipment, internet, and work setup).
• Familiarity with Medicaid or healthcare compliance regulations.
• Ability to work independently with minimal supervision, a working web camera for meetings and huddles.
• Strong English communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive, Gmail).
• Strong organizational skills and exceptional attention to detail.
• Document management experience (scanning, indexing, organizing).
• Previous experience in healthcare auditing, compliance, or administration preferred.
• Familiarity with home care industry regulations is a plus.
• Ability to manage sensitive data with confidentiality and professionalism.
• Probationary Period
• Initial 90-day probationary period for skills, efficiency, and compliance evaluation.
• Successful completion may lead to a long-term contract or full-time role.
• Must have a Windows laptop.

Company Overview

Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products. This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.