SR. CONTENT MODERATOR (WITH 3YRS RELEVANT EXPERIENCE)
iOPEX Technologies Taguig Full-time
About the role
iOPEX Technologies Philippines Inc. is seeking a talented and experienced Senior Content Moderator to join our fast-paced team in Taguig City, Metro Manila. As a Senior Content Moderator, you will play a crucial role in maintaining the quality and safety of our online platforms by reviewing and moderating user-generated content.This full-time position offers an opportunity to make a significant impact within a dynamic, customer-focused organisation.
What you'll be doing- Review user-generated content such as text, images, and videos to ensure compliance with company policies and guidelines
- Identify and remove inappropriate, offensive, or harmful content in a timely manner
- Provide detailed feedback and recommendations to improve the content moderation process
- Collaborate with cross-functional teams to enhance the overall customer experience
- Stay up-to-date with the latest trends, best practices, and industry regulations in content moderation
- Mentor and train junior content moderators to maintain high standards of quality and efficiency
- 3+ years of relevant experience in content moderation or a similar role
- Excellent written and verbal communication skills in English
- Strong attention to detail and ability to work under pressure
- Thorough understanding of social media platforms, user-generated content, and online community dynamics
- Ability to make quick and informed decisions while maintaining a high level of empathy and emotional intelligence
- Proficient in using content moderation tools and software
- Bachelor's degree in a relevant field, or equivalent experience
What we offer
At iOPEX Technologies Philippines Inc., we are committed to providing a rewarding and supportive work environment for our employees. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Opportunities for career advancement and professional development
- Comprehensive health insurance and wellness programs
- Generous paid time off and holiday leave
- Collaborative and inclusive company culture
About us
iOPEX Technologies Philippines Inc. is a leading provider of outsourced business process solutions and digital transformation services. With a strong focus on innovation and customer-centricity, we empower our clients to achieve their strategic goals and drive sustainable growth.Our team of highly skilled professionals is dedicated to delivering exceptional service and creating a positive impact on the communities we serve.
If you're ready to join a dynamic and purpose-driven organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to start your journey with iOPEX Technologies Philippines Inc.
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