Executive Assistant | Permanent WFH | Day Shift | Day 1 HMO

Powering Human Connections with AI Precision

From customer to employee experience, they help brands worldwide listen better, act faster, and grow stronger. Join a team that leads innovation, simplifies complexity, and sets new standards in global experience management.

Job Description

As an Executive Assistant, you'll help ensure seamless tech execution by coordinating across global teams, maintaining compliance, supporting executive needs, and optimizing operations within a pioneering CX platform.

Job Overview

Work setup: Permanent Work-from-Home

• Potential visit to Australia
• Upskilling or training if needed to be provided by the client
• Digital vouchers
• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Must Have:

• 5+ years of experience supporting C-suite, senior leadership, or technical executives (CTO, COO, Head of Product/Engineering)
• Excellent organisational and time-management skills
• Exceptional communication and interpersonal abilities
• High computer literacy, especially with Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Strong stakeholder management skills
• Comfortable with technical and product-focused discussions
• High level of discretion, integrity, and professionalism
• Proactive and detail-oriented, with a continuous improvement mindset

Nice to Have:

• Experience in a tech or SaaS company
• Ability to produce high-quality documents and presentations
• Familiarity with Slack, Jira, Confluence, Notion, or other project management tools
• Experience with ISO27001, GDPR, or other compliance processes
• Interest in the tech sector and eagerness to learn new concepts

• Provide high-level executive support to the CTO and executive team, including proactive calendar, inbox, and travel management
• Coordinate and prioritize complex meeting schedules across multiple time zones and stakeholders
• Track and follow up on key projects, action items, and deliverables across technical departments
• Prepare agendas, take accurate minutes, and coordinate follow-ups for leadership, project, and board meetings
• Draft and proofread internal and external communications, reports, presentations, and technical documents
• Liaise with Software Development, DevOps, Operations, Support, Data, and QA teams to ensure smooth operational execution
• Support onboarding and offboarding processes for technology and operations staff in coordination with People & Culture and IT
• Maintain compliance documentation such as ISO27001 and GDPR, and manage vendor contracts and renewals
• Conduct research, prepare briefs on industry trends, and compile data for executive decision-making
• Identify opportunities to streamline processes, solve problems, and improve team productivity
• Coordinate company events, offsites, and special projects as needed

Who Are We

Be part of the #EmaptaEra and shape your global career without leaving home.