Learning and Development Senior Manager

• PHILIPPINES-PHILIPPINES
• AXA Philippines Life and General Insurance
• Regular
• Day Job
• Full-time
• Training needs assessment
• Identifies organizational needs that can be addressed with learning and development programs and activities.
• Collaborate with cross-functional teams to identify leadership development needs and opportunities.
• Strengthens HR partnerships with various stakeholders where relevant performance, talent and culture plans can be communicated to business units.
• Gathers useful and timely feedback from stakeholders to collect insights, address concerns, generate appropriate resolutions and monitor actions on these issues.
• Evaluates the effectiveness of training programs through feedback mechanisms and performance metrics.
• Insights, recommendations, and action plans to bridge learning gaps and address outstanding issues with stakeholders.
• Cooperation and coordination (stakeholder management) with other HR teams and other business units.
• Learning content development
• Designs, develops, and improves assigned learning programs to address identified training needs and support company objectives.
• Authors content for instructor-led, online, and blended learning programs using various media such as PowerPoint presentations, infographics, live streamed or recorded video and audio, interactive learning journeys, among others.
• Course outlines, presentation materials, facilitator guides, participant manuals, assessments and evaluations, infographics, and audio-visual content for online learning.
• Ability to research and collate information about a wide range of topics, design learning content for ease of consumption, and apply creative storytelling to improve engagement.
• Learning program delivery
• Conducts assigned training programs and other learning activities.
• Campaigns for attendance and completion of assigned training programs.
• Ensures the quality of training delivery measured with participant surveys, program assessments, and stakeholder feedback.
• Successful conduct of training programs according to program guidelines and following prescribed methodologies defined in approved facilitator guides.
• Campaigns that will help achieve targets for participation and completion.
• Achievement of identified targets for participant surveys, program assessments, and stakeholder feedback.
• Providing an excellent experience for learners to encourage participation and completion of programs for targeted employee groups.
• Learning program administration
• Prepares logistics for the effective conduct of training programs and other learning activities.
• Creates reports to aid in program evaluation and improvement.
• Facilitates fulfillment of post-training responsibilities such as distribution of assessment results and certificates of training attendance/completion and payments for external training providers.
• Creates curriculums, events, and sessions in the Learning Management System (LMS) to accurately record and monitor learning program participation and completion.
• Maintains and monitors the Learning and Development Dashboard sharing updates to stakeholders.
• Budget and payment requests, travel and accommodations, meals, training materials, prizes and rewards, etc.
• Post-training evaluation reports.
• Curriculums, events, and sessions in the LMS.
• Learning and Development Dashboard.
• Coordination with both internal teams and external vendors for timely preparation of necessary logistics.
• Coordination with stakeholders to ensure the accuracy of learning and development data in the LMS and timeliness of updating corresponding dashboards and reports.
• HR-related professional qualification (e.g. Certified Human Resource Professional)
• Certifications on L&D-related skills (e.g. training needs analysis, instructional design, public speaking and group facilitation, e-learning)
• Human Resources-related education
• Minimum 5 years of experience in human resources including at least 2 years performing a role in/related to learning and development.
• Experience in training needs analysis, training delivery and content development, performance management, and culture-building.
• Knowledge in Learning Management Systems (LMS) administration.
• Able to effectively communicate with all levels of management.
• Developed leadership, strategic and critical thinking, and relationship management skills.
• Developed influencing and presentation skills.
• High level analytical and problem-solving skills i.e. able to analyze problems, synthesize information, identify key issues and make recommendations.
• High level transversal skills i.e. able to collaborate effectively with multiple customers and/or colleagues outside own team structures.
• Excellent verbal and written English communication skills required.
• Good presentation and group facilitation skills.
• Proficient in Microsoft applications particularly Word, Excel, and PowerPoint.
• Able to conduct both face-to-face and virtual training programs using video conferencing tools such as MS Teams, Zoom, or WebEx.
• Able to author content for online learning using various media such as video, audio, static images, and interactive learning journeys.

A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.

Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

What We Offer

Please visit www.axa.com.ph/careers for more information.