Administrative (Admin)
About us:
Deployed is an established BPO firm specialising in workforce solutions. We partner with a range of globally minded businesses, from start-ups to large corporations across a range of industries.
Our expert team of recruiters at Deployed will work closely with you to create a career change that challenges, motivates, and excites you. We take the time to understand your ambitions to ensure an effective job match and place you in a business where you'll perform your best.You'll be supported at every step to ensure success- from job searching and placement to a robust onboarding process to ongoing HR, office, and IT support. Deployed is committed to offering you holistic support at every step to ensure you succeed, have the best work experience and a rewarding career.
Responsibilities- Key Responsibilities Complete administrative duties such as maintaining accuracy and completeness of trackers/spreadsheets/CRM for reference which is necessary for tracking and reporting purposes.
- Be of assistance to the Senior Adviser Support in processing new businesses, renewals, reviews, endorsements, and cancellations in accordance with policies and procedures.
- Responds to email policy inquiries.
- Emails may be from Clients, Staff, or External Partners. Provide support to Clients, Staff, Internal and External Advisers, as well as External Partners for administrative-related issues.
- Assists with applications for premium funding for clients' policies. Validates policies issued by advisers on our platforms
- 2 years of related experience as an Admin in the Insurance/ Financial Industry or any related.
- Confident in both written and verbal communication in English.
- Has the willingness and initiative to learn and assist the Senior Adviser Support Specialist, is a Fast Learner, and has the ability to cope with process updates.
- Strong administrative skills and an ability to effectively manage multiple inboxes.
- With excellent knowledge of email etiquette. Ability to problem solve and find solutions for business and client cases.
- An ability to confidently handle sensitive and confidential information.
- Experience using Microsoft Excel is essential.
- Experience using Google Suite products (Sheets, Gmail, Docs, etc). Experience using Accounting and or Underwriting software preferred.
Why you should join our team!
Leaves entitlement, HMO, and life insurance upon hire!
Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!
At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.