Customer Service Representative (Healthcare Account) - Onsite - Quezon City
MiraMed Philippines Quezon City Full-time
JOB SUMMARY:
Under the general supervision of the Customer Service – Team Lead, provides effective customer service to everyone who calls into the call center. The Customer Service Representative must project a professional image through phone interaction.Must be able to provide accurate information to callers regarding their statement and payment procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides accurate information to callers regarding their statement and payment procedures.
- Keeps records of customer interactions and transactions, recording details of inquiries as well as actions taken.
- Deals and helps resolves any customer complaints.
- Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.
Qualifications:
- Candidate must possess at least reached second year college.
- Experience in handling Customer Service handling healthcare account.
- Must be willing to work onsite in Ortigas, Pasig City.
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