Customer Service
Cognizant Technology Solutions Asia Pacific Pte. Ltd. Manila
Job Description
Responsibilities:
- Expertly and promptly resolve client inquiries at the first point of contact or call out to appropriate level for resolution.
- Be able to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations, or on-line navigation assistance.
- Customer Service for American consumer banking
- Use of CRM tools & collecting/documenting detailed information
- Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries.
Minimum Qualifications / Skills:
- High School / Senior High School graduates are accepted, College graduates are preferred.
- Ability to perform in a fast-paced and high-volume service center.
- Ability to multi-task alongside compliance to the process
- Shall pose no challenges in adhering to work schedules.
Private AdvertiserManila
Director for Customer Service (HMO)
Job Summary:
Leads and oversees customer service operations within the HMO, ensuring excellent member experience, efficient issue resolution, and high service quality aligned with organizational goals...
Mandaluyong, 6 km from Manila
OF ANY 4 YEAR COURSE
PREFERRABLY 5'4 IN HEIGHT
PERSONABLE AND KEEN TO DETAILS
CUSTOMER SERVICE ORIENTED
FLEXIBLE
PERFORMS WELL UNDER PRESSURE
HONEST
MAINTAINS HIGH LEVEL OF PROFESSIONAL INTEGRITY
WILLING TO BE TRAINED IN ALL AREAS IN OPERATIONS
Work...
Cognizant Technology Solutions Asia Pacific Pte. Ltd.Quezon City, 10 km from Manila
Job Description
Responsibilities:
• Expertly and promptly resolve client inquiries at the first point of contact or call out to appropriate level for resolution.
• Be able to service customers on a variety of topics, which can include...