Server/Barista

The Server / Barista is expected to be flexible, customer-focused, and capable of working efficiently in a fast-paced, high-volume canteen environment.

Key Responsibilities

• Prepare and serve food and beverages according to standardized recipes and portioning guidelines.
• Prepare coffee, espresso-based beverages, teas, frappes, smoothies, and other specialty drinks.
• Ensure food and beverages are served accurately, promptly, and professionally.
• Replenish food and beverage items during service hours.
• Monitor product quality, freshness, and presentation before serving.

• Greet customers warmly and provide courteous, professional service.
• Assist customers with menu selections and beverage recommendations.
• Respond promptly to customer inquiries, requests, and concerns.
• Promote a positive dining and café experience through excellent service.
• Maintain professionalism and a customer-first attitude at all times.

• Operate espresso machines, coffee grinders, blenders, and other beverage equipment safely and efficiently.
• Prepare beverages according to standardized recipes to ensure consistency in taste and presentation.
• Perform daily calibration, cleaning, and basic maintenance of coffee equipment.
• Ensure beverage stations remain clean, organized, and fully stocked.

• Set up and maintain serving and beverage stations before, during, and after operations.
• Monitor food and beverage levels and coordinate replenishment with the kitchen.
• Ensure efficient service flow during peak hours.
• Assist with cashiering and queue management when assigned.

• Follow food safety, hygiene, and sanitation standards at all times.
• Practice proper food handling and prevent cross-contamination.
• Maintain cleanliness of workstations, service counters, coffee equipment, and dining areas.
• Monitor food and beverage holding temperatures where applicable.
• Wear complete prescribed uniform and maintain proper personal grooming.

• Monitor supplies such as coffee beans, milk, syrups, cups, condiments, utensils, and disposable items.
• Assist in stock replenishment and inventory counts.
• Practice proper stock rotation (FIFO).
• Minimize food and beverage waste through proper handling and portion control.
• Report shortages, damaged equipment, or product quality concerns immediately.

• Coordinate closely with the kitchen, cashier, and supervisors to ensure smooth daily operations.
• Assist teammates during busy periods and support overall operational efficiency.
• Attend daily briefings and follow operational instructions.
• Maintain a positive, respectful, and collaborative working environment.

• Senior High School graduate; a vocational or college background in Hospitality Management, HRM, or a related field is an advantage.
• At least 1 year of experience in food service, cafés, restaurants, coffee shops, or canteen operations.
• Experience in coffee preparation and customer service is preferred.
• Basic knowledge of espresso-based beverages and food safety practices.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Physicallyfit and willing to work on shifting schedules.

• Customer Service Excellence
• Food & Beverage Preparation
• Coffee & Beverage Making
• Food Safety & Hygiene
• Communication Skills
• Teamwork & Collaboration
• Time Management
• Attention to Detail
• Cash Handling (if assigned)
• Adaptability
• Professionalism
• Multi-tasking

• Consistent customer satisfaction and positive service feedback.
• Accurate preparation of food and beverages according to standards.
• Timely service during peak operating hours.
• Compliance with food safety, sanitation, and hygiene standards.
• Minimal food and beverage waste.
• Clean and organized workstations throughout operations.
• Accurate inventory handling and proper stock rotation.
• Positive teamwork and adherence to company SOPs.

How to Apply:

Fill out this google form: https://forms.gle/Ahi95aUuptPGNzqL9

Work Location: In person