Arbitration Specialist | Onsite | Cebu | Night Shift | Day 1 HMO
Lead Critical Dispute Resolution in Revenue Cycle Operations
Make your mark as an Arbitration Specialist by driving fair, accurate outcomes in complex healthcare claims. This role plays a critical part in strengthening revenue recovery for healthcare providers, offering long-term career growth with Emapta and a premium work environment designed for top-performing professionals.
Snapshot
Employment type: Full timeShift: Night shift, weekends off
Work setup: Onsite, Cebu
Benefits- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- High school diploma or equivalent
- Minimum of 6 months of experience in insurance verification
- Proficiency in Microsoft Office applications, including Word, Excel, Access, and Outlook
- Familiarity with insurance verification processes and healthcare terminology
- Strong attention to detail and accuracy
- Ability to maintain a professional appearance
- Consistent attendance and adherence to assigned schedules
- Conduct aggressive follow-ups to collect data from insurance companies
- Perform thorough insurance verification with strong process understanding
- Manage multiple tasks with high attention to detail and accuracy
- Enter and maintain data with at least 40 WPM typing speed and 90% accuracy
- Work independently with minimal supervision
- Navigate and utilize multiple insurance portals efficiently
- Handle multiple assignments and projects under tight deadlines
- Apply medical terminology knowledge in daily operations
- Communicate clearly and professionally, both verbally and in writing
- Organize information effectively and demonstrate strong self-direction
- Perform other administrative duties as assigned
About the Client
Our client is a trusted expert in healthcare revenue cycle and independent dispute resolution services, helping out-of-network providers secure fair and timely reimbursements. With decades of combined experience, they specialize in navigating complex regulations such as the No Surprises Act, using advanced technology, data insights, and strategic expertise to improve financial sustainability and predictability for healthcare providers.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive.Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!