Receptionist (general)

Job Description

• Greet customers when entering or leaving establishment.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Pleasantly deal with customers to ensure satisfaction.
• Make sales referrals, cross-sell products and introduce new
• Receive letters, packages etc. and distribute them
• Take up other duties as assigned (travel arrangements, schedules, etc.)
• Manage bookings properly.
• Handle cash, credit or check transactions with customers
• Collect payments
• Ensure pricing is correct
• Issue change, receipts, refunds, or cash vouchers
• Redeem Vouchers
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate changes ones.
• Bag, box or wrap packages carefully
• Keep inventory report updated.
• Monitor office expenses and costs
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Keep daily sales, expenses and services reports of transactions.
• Up-sell treatments and beauty products, when appropriate.

Qualifications/Requirements

Key Skills and Qualifications:

Excellent interpersonal skills, a friendly demeanor, and the ability to create a positive and welcoming atmosphere for guests.

The ability to handle multiple tasks simultaneously, including answering phones, greeting guests, and managing appointments.

Flexibility: Availability to work flexible hours, including weekends and evenings, may be required.

At least High School Graduate or College Level

Work location

ANGELES CITY, PAMPANGA

Remarks

Apply now