Property Management Admin Assistant | Work from Office

We're Hiring: Property Management Admin Assistant!

We are currently on the lookout for a Property Management Admin Assistant to join our team at Cloudstaff, the #1 workplace everywhere!

Schedule: Morning shift

WORK FROM OFFICE - This is a Work-From-Office Setup based in Angeles City.

Job Description:

By joining Cloudstaff as a Property Management Admin Assistant, you will be part of a company committed to building the #1 Workplace! We are recognized as one of the Best Companies to Work for in Asia by HR Asia Awards.

Cloudstaff is unique in the outsourcing industry. We provide the best outsourcing experience for our customers and a happy and friendly work environment for our staff. We deliver an awesome and smarter way of outsourcing.

OUR PURPOSE

We aim to create an impact and inspire our people to bring out their own potential and be the best in their own career.

OUR COMMITMENT

Cloudstaff is committed to promoting a healthy work-life balance and providing a first-class experience to our people.

OUR VALUES

We are one firm unified by goals and values. We care for our people and value equality, diversity, and transparency. By having this work culture, we can create a better workplace for everyone.

Duties / Responsibilities:

• Assist Property Management with the day-to-day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
• Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
• Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures, and supplying general building information.
• Provide high-quality customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
• Provide support to Property Managers by producing, modifying and distributing various forms, spreadsheets, manuals, information packages, and

• Process correspondence for tenants, contractors and other third parties for Property Management staff.
• Maintain and update insurance certificate files for all contractors performing work at the properties.
• Assist with the scheduling of contractor work and coordinate with tenants.
• Contribute toward overall office operational needs by helping to provide phone coverage, and ordering supplies.
• Maintain and update as necessary all tenant contact information, and after-hour access.
• Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.
• Handle miscellaneous assignments as requested by management
• Maintained a highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and POs.
• Assisted property manager as needed on special projects
• Assist with the coordination of rent/lease collections

Qualification and requirements:

• Knowledge of office and accounting procedures
• Exceptional computer skills – MS Office Suite
• 2-3 years administrative experience in a commercial leasing office environment
• Familiarity with facilities operations
• Excellent customer service
• Strong ability to work independently; Ability to research and problem solve
• Demonstrated knowledge of phone and email procedures and etiquette
• Ability to prioritize and meet deadlines.
• Strong attention to detail

Non-negotiable skills & requirements:

• 1-3 years administrative experience in a commercial leasing office environmentRealworks

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**