A Rewarding Work At Home Career Awaits at TTEC - Customer Service Representative - Manila

apartmentTTEC Customer Care Management Philippines Inc placeManila calendar_month 

Job Description

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working remotely, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You'll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
  • One year or more of customer services experience
  • At least senior high school graduate
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • For at home roles keep High speed internet (> 40mbps)
  • Area of residence should be within 50 kms. of any TTEC site (5-Ecom Pasay, UP Technohub & Sta. Rosa)
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.

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