AI Automation Lead | Work from Office

We’re Hiring: AI Automation Lead!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for AI Automation Lead to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Schedule: Mid Shift

Job Description:

We use Claude as our primary AI platform, alongside ChatGPT, and we need someone to own our day-to-day AI rollout. You will be the person who gets these tools into people's hands, builds the skills and prompts that make them useful, and trains our teams to actually use them well.

This is a hands-on, people-facing role. We move fast. If you enjoy turning a half-formed idea from a colleague into a working Claude skill by the end of the day — and then teaching them how to use it — this is the job.

Key Responsibilities:

• Roll out Claude and ChatGPT across the business — licences, projects, settings, best practice.
• Build Claude skills, custom GPTs and prompt libraries for every department — estimating, pre-construction, delivery, sales, marketing, finance, HR — wherever they will make the biggest difference.
• Build and manage agents (Claude Code, Claude in Chrome, Claude in Excel, Cowork and custom) that do real work for the business, not just answer questions.
• Connect Claude to our business systems through MCP — Salesforce, SimPRO, Microsoft 365, Fabric and others — so agents can pull real data and take real actions.
• Sit with colleagues across the business to understand how they work, then turn that into skills, prompts and agents they will actually use.
• Train people up — one-to-one, team sessions, short written guides, internal videos. Make AI feel easy, not scary.
• Keep our skill library tidy, versioned and documented.
• Champion AI internally — run drop-in sessions, share wins, answer questions.
• Feed improvements back to the IT Director so we can keep raising the bar.

Qualification and requirements:

• Real, hands-on experience with Claude, ChatGPT or a comparable LLM — not just theory.
• Strong prompt writing and a good instinct for what AI is and isn't good at.
• Clear, patient communicator — comfortable training everyone from a site manager to a director.
• Organised and self-directed. You will be managing a backlog of requests from across the business.
• Comfortable writing short documents, guides and training material.
• Curious. You keep up with how AI is moving and bring ideas to the table.

• Some coding ability (Python, JavaScript, SQL) — enough to build more ambitious skills and light integrations.
• Experience building or managing AI agents — Claude Code, Cowork, custom agents.
• Working knowledge of MCP (Model Context Protocol) — consuming existing MCP servers, or building custom ones to expose business systems to Claude.
• Experience delivering training or running workshops.
• Background in construction, manufacturing or field service.
• Familiarity with Microsoft 365, Salesforce or similar business systems.

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.