Administrative Assistant (WFO-Angeles) - Angeles - ref. a5413115

a day ago

Work-From-Office is a setup based in Angeles.

This role requires strong organizational skills, exceptional written and spoken English, and a professional, neutral accent for clear communication.

Key Responsibilities:

• Answer and direct calls from the main telephone line professionally and efficiently.
• Respond to emails and inquiries in a timely and professional manner.
• Assist with basic administrative tasks online, including data entry and document management.
• Maintain accurate records and organize files as needed.
• Communicate effectively with customers and company employees over the phone and via email.
• Provide exceptional customer service by addressing questions and resolving issues promptly.
• Excellent written and spoken English with a clear and neutral accent.
• Strong organizational and multitasking skills with keen attention to detail.
• Professional phone etiquette and ability to handle customer interactions effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
• Previous administrative or customer service experience preferred.
• Ability to work independently and meet deadlines.
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection