Administrative Assistant - Mental Health Practice

This a Full Remote job, the offer is available from: Philippines

This is a remote position.

Schedule:

• Part-time, 25 hours per week
• Monday to Friday 9am-2pm

Client Timezone: Australian Eastern Time

You'll be working with a dedicated team where the practitioner focuses on back-to-back client sessions while you handle the operational backbone of the business. This role is perfect for someone who values making a difference in mental health services while working in a supportive, established practice environment.

Responsibilities:

• Answer incoming calls and manage phone communications through VoIP system
• Schedule, reschedule, and cancel client appointments
• Take detailed messages and ensure proper communication flow
• Manage email correspondence and client communications
• Send invoices and track remittances for billing purposes
• Coordinate and manage practitioner's calendar and scheduling
• Send assessment links to clients as needed
• Handle client intake forms and confidentiality processes
• Organize and maintain client records and documentation
• Provide general administrative support across practice operations
• Schedule and post pre-created social media content occasionally
• Respond to social media comments by directing inquiries to phone contact
• Manage billing coordination and financial administrative tasks

Requirements:

• Minimum 3 years of administrative assistant experience
• Prior experience in healthcare or client-facing administrative roles preferred
• Strong phone communication skills and professional demeanor
• Experience with VoIP phone systems and online communication platforms
• Proficiency with scheduling software and calendar management
• Basic social media posting and engagement capabilities
• Excellent organizational and record-keeping skills
• Ability to handle confidential client information appropriately
• Calm, collected, and kind personality suitable for mental health environment

Scope:

• Part-time position: 25 hours per week
• Remote work arrangement with Philippines-based candidate preferred
• Working closely with mental health practitioner and supporting operational team
• No marketing or client acquisition responsibilities (practice is fully booked)
• No analytics, KPIs, or performance monitoring requirements
• Focus on administrative efficiency rather than business growth activities
• Direct integration with existing practice management systems and processes

• Permanent work from home
• Immediate hiring

ZR_25461_JOB

This offer from "BruntWork" has been enriched by Jobgether.com and got a 74% flex score.