IT Business Analyst (Associate Level)

Responsible for bridging the gap between IT and the business using data to assess processes, determine requirements, deliver data-driven recommendations and reports, and IT solution to the business problem.

• Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits (if applicable), business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed.
• Work with users to define concepts.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Develop requirements specifications according to standard templates, using natural language.
• Collaborate with developers, IT infrastructure and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Liaise between the business units, technology teams and support teams.
• Ensures compliance to company rules and regulations.
• Reports security incidents and/or any identified security weaknesses.

• Graduate of BS/BA in Information Technology and other related courses.
• At least 3 years experience as an IT Business Analyst.

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