Travel consultant

Job Description

• Delivering premium customer service and representing a culture and an environment that is willing to go ‘above and beyond’.
• Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell/cross-sell).
• Effectively present, promote and sell flights, tours, car hire, rail and

• Consult on all aspects of the proposed travel arrangements, provide professional

• Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes.
• Update all invoices, itineraries, financial records and payments as required.
• Coordinating and completing all administrative requirements of the role.
• Ensure complaints are dealt with in an empathetic and resolution oriented manner.

• Essential Skills: International Travel & Tourism Certificate Level 3 or equivalent
• Ability to create a strong repeat client base, network and actively develop sales leads.
• Knowledge of Microsoft Office (Outlook, Excel, Word) and Computerised Reservation Systems.
• Knowledge of OVC systems, programs, processes, and policies or the ability to learn and work independently, or effectively as part of a team Intermediate to advanced skills in Microsoft Office applications

Work location

ANGELES CITY, PAMPANGA

Remarks

No additional remarks

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