PowerBI Analyst

If you are passionate about data storytelling and thrive in a fast-paced, collaborative environment, this is a role with significant opportunities for growth and recognition.

Key Responsibilities:

• Design, develop, and maintain interactive Power BI dashboards and reports for business stakeholders
• Collaborate with operations, workforce, and leadership teams to understand reporting requirements and translate them into visual solutions
• Monitor and troubleshoot dashboard refresh issues and ensure data accuracy and reliability
• Perform data extraction, transformation, and loading (ETL) from multiple data sources
• Document reporting processes, data definitions, and naming conventions.
• Conduct regular data validation and quality checks to ensure dashboard integrity
• Present insights and findings to stakeholders in a clear and concise manner
• Support continuous improvement initiatives through data-driven recommendations

Qualifications:

• Minimum 2–3 years of experience in a Power BI or data analytics role
• Familiarity with call center metrics and reporting
• High school diploma or equivalent required; college education is preferred
• Outstanding verbal and written communication and interpersonal skills
• Fast learner who can adjust quickly and meet client deadlines
• Microsoft Power BI certification is a plus
• Strong communication and stakeholder management skills
• Ability to work independently and manage multiple reporting projects simultaneously
• Excellent analytical, problem-solving, and quick decision-making abilities
• Proficiency in Power BI — including DAX formulas, calculated fields, and data modeling
• Strong working knowledge of Microsoft Excel — including pivot tables, VLOOKUP, and complex formulas
• Solid understanding of data visualization best practices
• Strong analytical and problem-solving skills with high attention to detail
• Ability to communicate complex data insights clearly to non-technical audiences
• Experience with data cleaning, transformation, and ETL processes

Why Join Us?

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.