ERP Support Consultant (MYOB, Acumatica or Microsoft Business Central)

This a Full Remote job, the offer is available from: Philippines

This role is crucial in ensuring smooth daily operations and delivering excellent post-go-live support.

Key Responsibilities:

• Provide technical and functional support for ERP systems (MYOB Advanced/EXO, Acumatica, or MS Business Central)
• Handle client inquiries, log support tickets, and manage issue resolution within SLAs
• Troubleshoot issues related to financials, inventory, purchasing, sales, payroll, or reporting modules
• Guide users through best practices and basic configurations to ensure proper ERP utilization
• Assist with data migrations, minor customizations, and system upgrades when required
• Escalate complex technical issues to development or vendor support teams
• Document issue resolutions and contribute to the internal knowledge base
• Support training sessions or onboarding for new users
• Collaborate with project teams during rollouts or client transitions

Required Qualifications:

• 2+ years of experience in ERP support or consulting
• Strong knowledge of at least one ERP platform:
• MYOB Advanced/EXO
• Acumatica
• Microsoft Dynamics 365 Business Central
• Solid understanding of business processes (finance, supply chain, procurement, etc.)
• Excellent analytical and problem-solving skills
• Strong written and verbal communication in English
• Ability to work independently and in a remote team setup
• Bachelors degree in Accounting, IT, Business, or a related field

Preferred Skills:

• Experience with ERP ticketing systems (e.g., Zendesk, Jira, Freshdesk)
• Familiarity with SQL, reporting tools, or integration platforms
• ERP certification (MYOB, Acumatica, or MS Business Central) is a plus
• Experience working with clients in outsourced or managed services models

This offer from "Atticus Advisory Solutions Inc." has been enriched by Jobgether.com and got a 74% flex score.