Fraud Operations Team Lead - Fraud Operations, SeaBank
SeaBank Mandaluyong Full-time
About the role
We are seeking an experienced Fraud Operations Team Lead to join our dynamic team at SeaBank Philippines, Inc. (A Rural Bank). In this full-time role, you will lead a team of fraud analysts in proactively identifying, investigating, and resolving complex fraud cases to protect our customers.This position is located in Mandaluyong City, Metro Manila.
What you'll be doing- Lead a team of agents responsible for performing in-depth investigation on suspicious activities/accounts.
- Lead a team of agents responsible for performing in-depth investigation on suspicious activities/accounts/cards.
- Prepare Fraud Investigation Reports.
- Liaise with victims of fraud, law enforcement agencies, and court officials when a civil or criminal case is filed and testify on fraud cases in civil or criminal proceedings on behalf of the bank.
- Perform complex and deep dive analysis of dispute and other fraud related cases.
- Take on ad hoc projects or assignments related to Fraud Operations.
- Bachelor's Degree / 4-Year Course Graduate
- At least 3-6 years of work experience in Fraud Investigations or Dispute and Chargeback
- At least 2 -4 years of work experience supervising or managing junior team members
- Preferably has experience in Fraud Management for Digital Banking or Internet Banking and Cards Disputes and Chargeback
- Must have good time management skills to handle BAU and strategic projects
Apply now for the Fraud Operations Team Lead position at SeaBank Philippines, Inc. (A Rural Bank).
ConnextPasig, 5 km from Mandaluyong
are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the United States of America.
What's in it for you?
• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great...
Extend Your TeamPhilippines
credit card powered by an advanced assetsecuring platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi...
ConcentrixManila, 6 km from Mandaluyong
Job Description
The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function to implement...