Team Leader - Healthcare Account | Ortigas with 25% Differential Pay!

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Team Leader for a Healthcare Client who will be working with Connext's Client in the United States of America.

• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great company culture
• 25% Night Differential
• Annual Increase

The Healthcare Team Leader is responsible for overseeing and optimizing healthcare technology delivery processes to ensure operational excellence, patient satisfaction, and compliance in a fast-paced environment.

Responsibilities:

• Oversee day-to-day healthcare operations, including patient scheduling, resource allocation, and workflow optimization.
• Supervise and mentor a team of healthcare professionals, ensuring performance standards and KPIs are met.
• Analyze and manage healthcare data to improve patient outcomes, operational efficiency, and compliance.
• Collaborate with clinical, administrative, and IT departments to support seamless operations.
• Implement best practices in healthcare management and continuously identify areas for process improvement.
• Ensure adherence to regulatory standards and company policies.
• Support onboarding, training, and development of new staff.

Qualifications:

• Minimum of three (3) years of experience in healthcare operations, administration, or related roles with US-based companies.
• At least one (1) year of experience managing a team in a healthcare setting with US-based companies.
• Uses EMRs (Epic, Cerner, NextGen); manages healthcare data; documents workflows
• Strong organization, leadership, problem-solving; analytical; quickly learns new systems; accountable
• Thrives in fast-changing settings; committed to patient care; communicates clearly in English