Loan Processor | Permanent WFH | Day Shift | Weekends Off
Turn Paperwork into Property Wins for Clients Nationwide
This is your chance to break into international mortgage and property finance-structuring deals, supporting investments, and making homeownership happen for clients across Australia. Grow your lending expertise and expand your cross-border reach.
Job Description
As a Loan Processor, you will play a critical role in the home loan journey-ensuring smooth processing, thorough documentation, and seamless coordination with clients, brokers, and lenders for every application. Your meticulous approach and industry insight will directly impact client satisfaction and loan success.
Job Overview
Employment type: Full-timeShift: Day shift
Work setup: Permanent Work From Home
Exciting Perks Await!- Competitive Salary Package
- Permanent WFH arrangement
- HMO coverage with free dependent upon regularization
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- Minimum 2 years' experience in Australian home loan processing
- Excellent verbal and written communication skills in English
- Strong understanding of Australian lender policies and credit requirements
- High attention to detail, particularly in data entry and documentation
- Proven ability to manage and coordinate multiple stakeholders (lenders, solicitors, clients)
- Tech-savvy with solid knowledge of banking platforms and CRM systems
- Beneficial to have experience in Salestrekker
- Proactive and reliable, with confidence in navigating the Australian lending process
- Takes full ownership of tasks and follows through with precision
- Communicates clearly and effectively with all stakeholders
- Thrives in a collaborative team environment and works independently with ease
- Focused on quality, deadlines, and delivering a seamless experience for clients
- More than a task-ticker-committed to making a meaningful impact through every detail
- Enter data for new clients and update existing client records
- Index and organize supporting documents; identify and follow up on any documentation gaps
- Request pricing discounts from lenders, order valuations, and organize property reports
- Assist in the preparation, assessment, and submission of home loan applications on Broker CRM and ApplyOnline
- Prepare complete loan packaging, including documents such as the Statement of Advice, NCCP documents, and application forms
- Liaise with clients, brokers, and lenders to finalize loan applications
- Speak with assessors when required to manage and resolve any exceptions
- Call lenders to follow up on application progress and provide updates
- Contact lenders before settlement to confirm authorities and readiness
- Prepare post-settlement summaries for clients
- Manage and prepare discharge requests for settlements
- Monitor all active applications daily and report on progress
- Handle loan maintenance tasks for existing clients
About the Client
Our client is an esteemed Australian mortgage broking and buyers' agency firm empowering home buyers, professionals, and investors to achieve their financial goals. Founded by twin sisters who built a $5M property portfolio by age 30, they blend strategic finance knowledge with real-world investing experience.Their expertise spans property finance, lending structures, and investment strategy-offering clients smart solutions and tailored advice. Recognized in top media and respected across Australia, they are redefining property success for a new generation.
Who Are We
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra!