Governance and Compliance Head with Software Project

Governance:

• Project Governance - oversight and guidance to ensure that projects are delivered on time, within budget and meeting objectives. Establish project governance framework, define project management practices, and conduct project reviews.
• Policy Development Implement delivery governance policies and procedures, best practices to standardize all processes across the organization (IT security, project management,service management, risk management)
• Risk management - identify and assess related risks and develop strategies to mitigate and manage risk.

• Delivery Performance Measurements - Establish KPIs and metrics to evaluate effectiveness and efficiency of delivery operations. Includes monitoring of SLAs, tracking service performance, measuring process maturity
• Provide detailed Root Cause Analysis (RCA) on identified Escalations or Issues. To be reported on a weekly/monthly basis to Delivery teams and Stakeholders.
• Training and development - Build and deliver Operational/Delivery Excellence training and coach on business excellence principles

Audit and Compliance:

• Project Audits specific to Operational Procedures such as Project Management, Project Implementation Plans, Project documents, Delivery Excellence activities, and the like.
• Annual audits on compliance/adherence to company policies (BCP, Data Privacy) ISO 27001
• Internal Audit, tracking of OFIs, action items, audit plans and checklists
• CMMI Compliance Audit, tracking of action items, continual improvement and coordination with external auditors
• TMMICompliance Audit , tracking of action items, continual improvement and coordination with external auditors
• 5+ years experience in IT Audit, Governance or Delivery Excellence
• Experience in CMMI/TMMI / ISO certificationS
• Minimum of 5 years of experience in Operational compliance requirements Service Reporting including Service Level

Agreements and Operational Level Agreements Risk management or assessment

Skills:

• Background in ITSM & Software Development is required
• Solid project management skills (in particular: change and implementation management, risk and issue management,

• Experience with driving projects remotely or working in virtual environment
• Up-to-date knowledge of IT and digitalization