Customer Service Rep / Sales CSR | SHAW - ONSITE | Nightshift

We are looking for Sales Customer Representative / Inside Sales Representative.

Job Duties & Responsibilities:

• Perform high volume phone outreach to actively promote and sell company membership plan to customers.
• Responding to incoming calls for service with a positive attitude, a smile in your voice and a "yes, I can" mentality to help the caller.
• Responding to online inquiries and voicemails utilizing strong interpersonal skills
• Assisting customers in scheduling service, promoting preventative maintenance programs, and answering any questions about our services.
• Keeping records of customer interactions and transactions, recording details of inquiries, comments, as well as actions taken. Utilizing basic software without errors.
• Assisting the Service Manager with customer service needs and requirements.

• Minimum of 2 yrs BPO/CSR experience
• At least 2 years of Sales Representative Experience / CSR Sales / Inside Sales
• Good Communication Skills
• Positive Personality!