Accounts Receivable Officer (Dynamics 365 exp) | Work Onsite - Ortigas
ACCOUNTS RECEIVABLE OFFICER
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WHAT IS A/AN ACCOUNTS RECEIVABLE OFFICER?
A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.
This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?- Manage end-to-end Accounts Receivable and collections process
- Perform reconciliations, posting of receipts, and variance investigations
- Monitor and manage aging accounts and overdue balances
- Conduct collections calls and email follow-ups with customers
- Resolve disputes and collaborate with internal stakeholders for resolution
- Ensure accurate and up-to-date documentation of transactions
- Prepare and send customer statements
- Identify collection risks and escalate issues where needed
- Handle manual invoicing processes when required
- Minimum 5 years’ experience in Accounts Receivable with strong collections exposure
- Experience handling high-volume accounts and customer interactions
- Strong reconciliation and problem-solving skills
- High attention to detail and accuracy
- Excellent communication skills, especially for collections and client-facing tasks
- Ability to work independently in a fast-paced environment
Nice to have:
- Experience with Dynamics 365 or similar ERP systems
- Exposure to Australian clients, processes, or NDIS
- Strong Excel skills (reporting, reconciliation, data handling)
- Work with a stable and growing Australian business
- Exposure to international AR processes and stakeholders
- Be part of a supportive shared services team environment
- Opportunity to contribute to process improvement and operational efficiency
- Competitive package and long-term career growth