[ref. q09679821] Appointment Setter/Sales Development Representative - Staff Outsourcing Solutions
Job Overview:
We’re looking for an Appointment Setter / Sales Development Representative (SDR) to join our team. In this role, you'll be responsible for identifying, qualifying, and engaging aged care providers approved under the Aged Care Industry Labour Agreement (LA) to discuss their staffing needs and schedule introductory calls with our workforce solutions team.
Key Responsibilities:
Prospect Identification & Research:
- Identify aged care facilities approved under the Aged Care Industry Labour Agreement (LA).
- Research using government databases (e.g., DHA Labour Agreement list, My Aged Care, ABN Lookup, RSBS).
- Build a lead database/spreadsheet with key details (contact info, number of beds, location, LA approval status, etc.).
Lead Qualification:
- Assess if provider has active LA approval.
- Review provider size, location, and hiring activity via job ads or website presence.
- Prioritize leads based on need, location (metro/regional/rural), and contactability.
Outreach & Appointment Setting:
- Initiate professional and informative outreach via email, LinkedIn, and phone.
- Use provided messaging framework to book calls with HR managers, facility directors, or operations heads.
- Customize communication for each provider based on their profile and pain points.
CRM & Outreach Tools Management:
- Utilize tools like LinkedIn Sales Navigator, Hunter.io/Skrapp, Mailshake/Lemlist, and CRM platforms (HubSpot, Pipedrive) for outreach and lead tracking.
- Maintain up-to-date records of conversations, follow-ups, and next steps.
Follow-Up & Engagement:
- Follow up with non-responsive leads after 3–5 days.
- Share valuable content (e.g., summary of Labour Agreement benefits, guides on visa sponsorship).
- Aim to convert interest into booked introductory calls or presentations.
Sales Support & Relationship Building:
- Support Account Executives or Business Development Managers in workforce planning conversations.
- Build rapport with prospects through helpful insights and consistent communication.
- Highlight benefits of partnering with international workforce providers (lower turnover, FT carers, PR pathways).
Knowledge/Skills Required:
- Strong understanding of Australia’s aged care sector and labour shortages
- Familiarity with migration pathways: TSS (482) and ENS (186) visas
- Comfort discussing ANZSCO occupation codes and visa eligibility criteria
- Proficiency in lead generation, email outreach, and CRM platforms
- Excellent written and verbal communication skills
- Organized, self-driven, and detail-oriented
- Competitive Compensation package with Salary Appraisals
- Saturday-Sunday Off
- Equipped with the latest technologies
- Monthly Incentive Rewards on successful orders and Attendance Productivity
- Offers Full-time employment and Career Growth
- Easily accessible from almost any part of the Metro Cebu area.
- One-day Application Process only
- Service Incentive Leaves Upon Regularization
- Attendance Productivity Incentives
- Additional Hazard Pay within Qualifying Hours
- Stable Job with Salary Appraisals
- Holiday and Night Differential Premium Pay Rates
- Job Promotion is highly possible... if YOU have the drive.
- HMO/Health Insurance
- Work-Life Balance
- Free Pre-hiring Medical Laboratories
- Free Coffee
Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients.The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff Outsourcing Solutions is the right partner as an offshore and BPO solutions provider.
Overview:
Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world.The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
For more information about our company, visit the following sites:
Website: www.staffoutsourcing.comFacebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/
How to Apply
Location: Lower Ground Floor, MDCT Building, Leyte Loop, Cebu Business Park, Hipodromo Cebu City
For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling. Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday through Friday only.Bring a copy of your updated resume & valid ID.