Project Engineer

This a Full Remote job, the offer is available from: Philippines

Job Summary:

Prime's primary goal is to deliver client delight with each solution.

Job Responsibilities:

• Assist in the execution of IT projects, including hardware and software implementations, network upgrades, and system migrations.
• Staging of several types of technology including Desktops, Laptops, POS systems, Server hardware, networking including wireless, switching and firewalls.
• Installation of hardware at the customer site.
• Installation of software including Hypervisor technologies and OS level.
• Migration and support of customer specific applications.
• Work with Project Managers to identify tasks and timelines for completion.
• Provide clients with updates and set expectations for work to be completed.
• Provide technical support to clients during project implementations.
• Posting time entries accurately to tickets and tasks using Prime's ticketing system.
• Create and maintain project documentation using Prime's documentation tool, including technical specifications, configurations, and support documentation.
• Collaborate with internal teams, including senior engineers, sales, and support, to ensure seamless project coordination.
• Perform any additional job duties as requested by management to contribute to the overall success of the organization.

Experience & Skills:

• Basic knowledge of MS Server including Group Policy, Active Directory, DNS, DHCP.
• Understanding of server hardware including Raid and Idrac Technlogies.
• Basic knowledge of Networking including wireless, wired and Firewalls.
• Basic knowledge of M365 products and services.
• Basic knowledge of how backups work.
• Azure cloud technologies, Virtualization Technologies including VMware ESXI and MS Hyper-V. Bonus skill
• Backup platforms including Veeam and Datto Ticketing systems. Bonus skill
• Demonstrate initiative, independent judgment, ability to work under high pressure situations, and utilize established procedures to address client needs.
• Strong customer service skills required.
• Participation in rotating on-call program.
• Ability to be a trusted advisor to clients; effectively relay information to non-technical clients Ability to adapt to a rapidly changing work environment, manage competing demands and deal with frequent change, delays or unexpected events.

Tools:

• Server experience of installation and support, VMware Esxi.
• Windows server including: GPOs, AD, DHCP and DNS, Server hardware, Backup configuration, Datto, Veeam, application migrations.
• Network installation and support including: Firewalls and Switches
• Wireless including, SSID configuration and Network planning.
• M365 installation and support including: User migrations, Azure AD and Azure AD connect installation and support.
• MFA Deployments and Conditional access
• Intune

This offer from "PrimeSystemSolutions" has been enriched by Jobgether.com and got a 77% flex score.