IT Business Analyst

The Solutions Designer shall serve as the overall technical lead for the project who defines and leads the implementation of the detailed technical solution for the project.

Duties and Responsibilities:

• Leads the creation of the Solution Plan (SP) coming from the high-level solution (HLS) of the Solution Architects.
• Collaborates with the System Analyst to deconstruct the High-Level System (HLS) into detailed, actionable packages for each application within the project. Additionally, they work closely with the Project Manager (PM) and Business Analyst (BA) to clarify user requirements and ensure that the solution adequately addresses them.
• Reviews and validates the DFS with its System Analyst to ensure development is aligned with the planned solution design.
• Consults and works with SMEs, Network support, and Security Support to ensure the solution is end-to-end.
• Works with System Administrator and Database Administrator thru its System Analyst to setup the environment both in testing and in production - Solution Designer works with Operations
• Support the Systems Analyst to do the necessary handover to production.
• Leads the support teams to have technical readiness for the assign project.
• Leads the cutover activities to deploy the project enhancements in production.
• Leads the support team during the stabilization period after the cutover.
• Works with the Project Manager (PM) and Service Management to monitor and address the production issues raised during the stabilization period - he/she assists the Project Manager (PM) in the close-out of the project.

Education – At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering, or any related degree.

• With at least 3- 5 years of experience in Telecoms, IT or cloud services
• With 3-4 Years experience in Business Analysis

Skills:

• Must have above average communication skills, strong interpersonal and organizational skills.
• Must have sound problem resolution, judgment, and decision-making.
• Must have the ability to lead a small team and/or project
• Must have the ability to work independently with minimum supervision and with a cross-functional team.
• Must be adept to work in a fast-paced environment with tight SLAs.