Call center agent

Job Description

Posted on 29 April 2026

• Open Door Professionals is an HR solutions provider in the Philippines that specializes in recruitment, training, onboarding, and performance optimization for various industries, particularly in the BPO sector.

In this role, you’ll assist customers with technical concerns while identifying opportunities to recommend suitable products or services.

Key Responsibilities:

• Assist customers with technical inquiries and concerns via chat, email, or phone
• Recommend relevant products or services based on customer needs
• Clearly explain service plans, features, and subscription options
• Ensure customers have a smooth and positive experience throughout the interaction

What You’ll Get:

• Base salary starts at ₱20,000 up to ₱24,000, depending on experience
• 10% night differential
• Competitive performance-based bonus
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th month pay)
• Sick Leave (SL) and Vacation Leave (VL) upon regularization
• Note: This is for a non-voice account
• Direct hiring under OpenDoor Professionals; you will work onsite at our Makati office

Qualifications/Requirements

Qualifications:

• Willing to work onsite (Makati)
• Open to shifting schedules
• At least Senior High School graduate
• Must have at least 1 year BPO experience (sales experience is a strong advantage), but;
• Open to fresh graduates

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

Apply now