Branch Operations and Ancillary Business Specialist | Process Specialist

Job description

This position manages process improvement projects for branch operations from initiation to closure, and plans and oversees daily operational support activities.

Working Conditions:

• Expected to coordinate with various departments to ensure timely and accurate deliverables.
• Will be assigned to Two Ecom Tower B (Pasay City).
• Required to work 44 hours per week.
• Must be willing to travel within Metro Manila and nearby provinces.
• Open to working extended hours as needed, especially for projects and special assignments.

Job Qualifications:

• Bachelor’s degree in Business Studies/Management, Engineering, or Information Technology, or with a technical background.
• Relevant work experience in logistics, transport, money remittance, or service industry environment is desirable.
• Must have confidence in project roll-out and training delivery, and possess strong technical, planning, organizing, interpersonal, communication, problem-solving, teamwork, and IT skills.
• Excellent verbal and written communication skills; must be able to multitask effectively, and exhibit strong interpersonal and team-building abilities.
• Proficient in Microsoft Windows and MS Office applications.

Work Experience:

• At least 2 years of relevant experience in business development and project management.

Key Skills:

• Above average communication and presentation skills.
• Strong corporate rapport-building and negotiation abilities.
• Computer literate and proficient in MS Office applications.