Technical Engineer - Support
Comworks Quezon City Full-time
Technical Engineer - Support
Position Title: Technical Engineer – Support
Job Description:
- Responsible for ensuring PPA Network and Managemenent System is fully operational with zero/minimal downtime
- Prepares monthly project status reports by collecting, analyzing, and summarizing information and recommending actions. Included reports are Health status, Intrusion and downtime report
- Preventive maintenance and status check of equipment installed within the PPA HO ad Remote Office
- Must report to PPA Metro Manila Head Office from 8am-5pm on a shitfting schedule
- Coordinates with the equipment supplier and (SP for support and equipment repair
- Coordinate internally with the regional engineers when remote office requires on-site technical support
- Process the RMA of the equipment that are under warranty within the given timeline
Job Requirement:
- At least 1 year working experience related to the IT especially computer networks
- Must have strong background in newtork switching and routing
- Must have experience in after-sales support
- Preferably ECE,Computer Engineering
- Must have valid CCNA Certificat
- Service-oriented person
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