IT Infrastructure Analyst – Voice & Network
Michael Page Makati Full-time
About the role
We are seeking an experienced IT Infrastructure Analyst – Voice & Network to join our dynamic team at Michael Page International Recruitment Philippines Inc. In this full-time position based in Makati City, Metro Manila, you will play a pivotal role in maintaining and optimising the company's critical voice and network infrastructure.This role is on a hybrid work setup for 2 days onsite and 3 days WFH per week.
What you'll be doing- Provide technical support and troubleshoot issues related to the company's voice and network systems
- Monitor and maintain the performance and availability of the voice and network infrastructure
- Implement and configure network devices, including routers, switches, and firewalls
- Manage and optimize the company's voice systems, including VoIP, PBX, and telephony equipment
- Collaborate with cross-functional teams to ensure seamless integration and alignment of IT systems
- Proactively identify and resolve potential issues before they impact the business
- Participate in the design and implementation of network and voice infrastructure upgrades and improvements
- Maintain a comprehensive documentation and knowledge base for the IT infrastructure
- Minimum 3 years of experience in a similar IT infrastructure analyst role, preferably in the Networks & Systems Administration field
- Strong technical knowledge in network and voice technologies, including VoIP, PBX, routers, switches, and firewalls
- Proficiency in network monitoring, performance analysis, and troubleshooting tools
- Experience in configuring and managing enterprise-level network and voice systems
- Excellent problem-solving and analytical skills to identify and resolve complex technical issues
- Ability to work in a collaborative environment and communicate effectively with both technical and non-technical stakeholders
- Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft) is highly desirable
What we offer
At Michael Page International Recruitment Philippines Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and benefits package, we offer:
- Opportunities for professional development and career advancement
- Flexible work arrangements to support a healthy work-life balance
- Comprehensive health and wellness programs, including medical insurance and wellness initiatives
- A collaborative and supportive work environment that values innovation and teamwork
About us
Michael Page International Recruitment Philippines Inc. is a leading global recruitment agency specialising in the placement of professional and executive-level talent. With a strong presence in the Philippines and across the Asia-Pacific region, we are committed to helping our clients build high-performing teams and empowering our candidates to achieve their career aspirations.
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