Head of Operations - Manila

The Head of Operations is responsible for the following:

• Lead and manage the operations team to enhance productivity and efficiency.
• Develop and implement strategic operational plans in line with company objectives.
• Ensure compliance with industry standards and regulations.
• Optimize inventory management processes to reduce costs and improve cash flow.
• Implement continuous improvement initiatives to enhance operational efficiency.
• Collaborate with other departments to achieve company goals.
• Manage relationships with external partners and stakeholders.
• Monitor and report on operational performance metrics.

Leadership roleNewly established organization

A successful Head of Operations should have:

• A degree in Business Administration or a related field.
• Proven experience in operations management from a back-office environment/BPO industry.
• Strong leadership and team management skills.
• Exceptional strategic planning and business process improvement skills.
• An analytical mindset with strong problem-solving abilities.
• Excellent communication and interpersonal skill

The company is a well-established, large organization in the retail e-commerce industry. Originally in Hong Kong, it is renowned for its commitment to quality and innovation, with a global reach and a diverse product range. The company is expanding to the Manila to form its back-office team to support global operations.

The successful candidate for the Head of Operations role is in line for:

• Leadership role
• Newly setup organization
• Career progression
• Competitive compensation package

Join us and leverage your skills and experience to drive our operations to new heights. We look forward to welcoming our new Head of Operations.