Order Processing Admin Support | Work from Office
We’re Hiring: Order Processing Admin Support!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for Order Processing Admin Support to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.Attach this together with your updated CV to become a priority applicant!
Role: Order Processing Admin SupportWork Arrangement: Work from Office
Location: Mabalacat (Pampanga)
Schedule: Mid Shift
Job Description:
As an Order Processing Admin Support, you will play a key role in ensuring smooth and efficient processing of customer orders. You will be responsible for handling order entries, coordinating with the warehouse and logistics teams, and providing administrative support to ensure timely delivery and customer satisfaction.
This role is to join two other team members who are responsible or work in the Order Processing team working through what we call "work order." This is key processing to enable procurement and production to process with manufacturing the products in the factories.This role will also work alongside project managers to assist with processing contract variations to existing projects and update work orders.
Key Responsibilities:
- Process and enter customer orders accurately into the order management system.
- Coordinate with warehouse and shipping departments to ensure timely order fulfillment.
- Communicate with customers and internal teams regarding order status, delays, and issues.
- Maintain and update order records and documentation.
- Support the project managers, sales, and customer service teams with administrative tasks as needed.
- Assist in managing returns and exchanges according to company policy.
- Identify and suggest improvements to order processing procedures for better efficiency.
Qualifications and Skills:
- Execute all work with exceptional attention to details, maintaining high standards even during peak demand.
- Proven track record in consistently hitting KPIs, setting the benchmark for pace, ownership, and delivery.
- Familiar with Microsoft 365 Office Suite
- Familiar in using SAGE, if possible.
- Previous experience in order processing or administrative support, preferably within a logistics or supply chain environment.
- Strong attention to detail and accuracy in data entry.
- Excellent communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Good problem-solving skills and ability to work collaboratively in a team.
- Customer-focused with strong organizational skills.
Non-negotiable skills & requirements:
- Familiar with Microsoft 365 Office Suite
- Previous experience in order processing or administrative support, preferably within a logistics or supply chain environment.
- Ability to multitask and manage time effectively in a fast-paced environment.
Perks & Benefits (Work From Office/Hybrid):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.