Retail Business Unit Product Head - Operations & Admin (RBP)

About the Role

Ensure disciplined execution of product programs, pricing implementation, inventory coordination, operational control, and performance reporting within the retail business unit. This role is ideal for a detail-oriented operations leader who can keep programs compliant, data accurate, and branch execution well-coordinated.

• Break down approved product allocations into branch-level targets.
• Monitor program compliance across branches, including pricing, bundles, mechanics, and documentation.
• Maintain documentation for retail business unit programs, costing files, and pricing proposals.
• Track product knowledge coverage, attendance, and program readiness requirements.
• Ensure correct dealer pricing implementation and validate adherence to margin pricing policies.
• Coordinate weekly with Material Planning for stock availability and replenishment.
• Monitor inventory allocation and flag potential stock shortages or overstock risks.
• Prepare and consolidate branch sales reports, performance tracking, and business review materials.
• Consolidate field feedback from branches, area heads, and branch operations teams.
• Ensure marketing collateral distribution and implementation for approved retail programs.

• Bachelor’s degree in Business, Operations Management, Marketing, Supply Chain, Automotive, or a related field.
• Experience in retail operations, product administration, sales support, inventory coordination, or pricing compliance.
• Strong attention to detail and ability to manage reports, documentation, and operational trackers.
• Comfortable working with sales, branch, inventory, pricing, marketing, and operations teams.
• Good analytical, communication, coordination, and problem-solving skills.
• Proficient in spreadsheets, reporting, and performance tracking tools.
• Automotive, retail, distribution, or dealership experience is an advantage.

• Program compliance monitoring
• Pricing and margin control
• Inventory coordination
• Sales reporting and documentation
• Cross-functional coordination
• Operational control and process discipline

• Play a key role in making product programs executable, compliant, and measurable.
• Work closely with sales, branches, material planning, marketing, and leadership teams.
• Build strong expertise in product operations within the automotive retail sector.