US/Canada Benefits Administrator (Remote work - night shift)

Are you looking for remote work/ work from opportunity?

Sysgen RPO is hiring US/Canadian Benefits Administrator

About the role:

• Direct hire with client from the BPO industry
• Full-time position, permanent role/ regular employment
• Weekdays, Night shift work schedule
• Permanent remote work/ work from home opportunity

Job Responsibilities:

• Set up and manage New Hire Enrollments for both the US and Canada locations. Process and approve Life Event changes.
• Ensure necessary follow-up documentation is received for Canadian life events. Execute the termination of employee benefits when required.
• Advise HR of premiums due for employees during leaves of absence. Actively track and follow up on missed premiums and potential policy cancellations. Review and resolve Carrier
• Connect errors to ensure synchronization between internal systems and providers.
• Audit and maintain employee groups to ensure accurate plan placement. Provide diligent follow-up on outstanding New Hire Enrollments and Provincial Health Coverage updates in Canada.
• Maintain and update internal processes and benefit documentation as required. Assist in the monthly reconciliation of benefit invoices to ensure billing accuracy. Prepare and review payroll adjustments related to benefit deductions.
• Assist with record-keeping and administration for annual reporting requirements.
• Manage a high volume of benefit transactions and administrative tasks with consistent accuracy.
• Assist with any other projects or requests as required.

• Relevant experience in a corporate environment; experience in Group Benefits is preferred.
• Advanced Excel skills are essential for data reconciliation and auditing. Experience with Dayforce would be an asset
• An understanding of Canadian benefits is required; knowledge of United States benefits legislation (Affordable Care Act) is an asset