CUSTOMER SERVICE REPRESENTATIVE (CSR) | 2 INTERVIEW & VIRTUAL / EASY PROCESS
Nezda Technologies Pasay Full-time
Job Title: Customer Service Representative – Package Tracking
Location: Pasay City – Mall of Asia (MOA) Area
Location: Pasay City – Mall of Asia (MOA) Area
Employment Type: Full-Time | On-Site
Job Description:We are looking for an experienced Customer Service Representative (CSR) to join our team in Pasay MOA. In this role, you will assist customers with package tracking inquiries, ensuring timely and accurate information is provided with a strong focus on customer satisfaction.
Key Responsibilities:
- Handle inbound calls, emails, or chats regarding shipment and package tracking
- Provide real-time updates and resolutions to customer concerns
- Accurately log interactions and follow up as needed
- Maintain professionalism and empathy in all customer interactions
- Collaborate with internal teams to ensure smooth package delivery experiences
Qualifications:
- Minimum 6 months BPO experience (voice or non-voice)
- Strong English communication skills (spoken and written)
- Ability to work on-site in Pasay MOA
- Amenable to shifting schedules, including weekends and holidays
- High school graduate or equivalent; college-level preferred
- Earn Up to 25k Offer (Inclusive of Night Differential, basic pay and allowances)
- Opportunity for career growth
- Friendly and supportive team environment
- Prime office location near MOA
Access HealthcarePasay
About the role
As a Customer Service Representative at access healthcare, you will play a crucial role in delivering exceptional customer experiences to our valued clients. Reporting to the Customer Service Manager, this full-time, on-site position...
CMG Retail GroupPasig, 8 km from Pasay
You’re invited to apply for Customer Service Representative position at CMG Retail E-Commerce team!
Summary: Responsible for developing and nurturing customer relationships in order to gain repeat business by friendly and clear communication...
Sourcefit DRPhilippines
This a Full Remote job, the offer is available from: Philippines
Summary:
We are seeking a talented and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact...