Learning Operations Senior Analyst
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv, we don’t just hire talent— we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to Inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Position Overview
The Vertiv Global Learning Data Analytics and Technology (DAT) team is seeking a motivated Learning Operations Data Analyst to support the ongoing development and maintenance of the Vertiv Learning ecosystem.
This role provides an opportunity to gain hands-on experience working with learning technologies, system integrations, and automation processes that support global learning operations. The analyst will partner with senior team members to assist in connecting systems, improving data flow, and supporting enhancements to the Learning Management System (LMS) and related platforms.
You will contribute to global learning initiatives across manufacturing, field services, sales, IT, and enterprise functions, while building foundational technical skills in APIs, data integration, and process automation.
Responsibilities
Data Management & System Operations- Perform routine LMS data maintenance activities, including bulk updates and data corrections.
- Support data quality efforts by identifying inconsistencies and assisting with cleanup activities.
- Assist in monitoring training data ingestion into enterprise systems such as the data lake.
- Collaborate with team members to ensure data accuracy and consistency across platforms.
- Follow established data governance standards and documentation practices.
- Assist in building and maintaining automations related to LMS workflows, notifications, and data transfers.
- Support the use of APIs to facilitate communication between systems.
- Help test and validate automated workflows to ensure reliability and accuracy.
- Contribute to small-scale enhancements that improve efficiency of learning operations processes.
- Document automation logic and workflows for team reference.
- Assist in collecting and preparing learning data for reporting and analysis.
- Support development of dashboards and visualizations using tools such as Power BI.
- Help identify trends in learner activity, completion rates, and system usage.
- Partner with team members to understand stakeholder reporting requests.
- Contribute to ongoing improvement of reporting processes and outputs.
- Assist in the integration of external systems (e.g., LMS, HCM, vendor platforms, PRM tools, attendance systems, AR/VR learning) with Vertiv Learning.
- Support testing and validation of data exchanges between systems and the LMS.
- Troubleshoot basic integration issues and escalate more complex problems to senior team members.
- Help document system connections, data flows, and integration requirements.
- Participate in onboarding new tools or vendors into the learning technology ecosystem.
- Work closely with the DAT team to support ongoing system enhancements.
- Participate in team discussions related to process improvements and system optimization.
- Maintain documentation of processes, integrations, and system configurations.
- Build foundational knowledge of learning technologies and enterprise data systems.
- Support knowledge sharing and documentation efforts across the team.
- Foundational analytical and problem-solving skills with interest in data and systems.
- Basic understanding of LMS platforms or learning technologies
- Proficiency with Excel or similar tools for data manipulation.
- Basic experience using Power BI (or similar reporting tools) to create or support dashboards and data visualizations
- Ability to work with APIs
- Experience with system integrations, Snowflake, SQL, or Python is a plus.
- Interest in automation, scripting, or process improvement.
- Strong attention to detail and organizational skills.
- Ability to follow documented processes and learn new systems quickly.
- Good communication skills and ability to collaborate within a team environment.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development