BPO Dispatch Support Specialist - Manila
HR Spectacles Manila
Job Description
Description
We are looking for a BPO Dispatch Support Specialist to join our dynamic team in Southeast Asia. The ideal candidate will have experience in dispatch operations within a BPO setting, demonstrating strong communication and organizational skills to facilitate effective service delivery.
Responsibilities- Provide efficient dispatch support for customer inquiries and service requests.
- Monitor and manage dispatch schedules to ensure timely service delivery.
- Coordinate with field teams to ensure effective communication and resolution of issues.
- Utilize dispatch software to track service calls and update records accordingly.
- Assist in training new dispatch team members on processes and systems.
- 1-5 years of experience in a BPO or customer service environment.
- Strong understanding of dispatch processes and logistics.
- Proficient in using dispatch and scheduling software.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
Private AdvertiserManila
WE'RE HIRING! Your BPO Career Starts Here at ALORICA!
Ready to jumpstart your career in the BPO industry? Alorica is actively hiring Customer Service Representatives for Voice and Non-Voice Accounts across all locations!
• What We Offer...
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Job Description
Description
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