Senior Officer for Knowledge Management
About the Role
Ramon Aboitiz Foundation Inc. (RAFI) is looking for a Senior Officer for Knowledge Management (External Knowledge Management) to join the Office of Strategy and Transformation.
In this role, you will ensure that RAFI's reports, research, learning resources, case studies, and other institutional knowledge assets are properly organized, governed, and maintained for appropriate external use. You will oversee knowledge repositories, document governance, approval workflows, version control, and information classification while working closely with program teams and internal stakeholders to ensure knowledge shared externally is accurate, traceable, and compliant with organizational standards.
Key Responsibilities- Develop and maintain knowledge governance standards and processes for knowledge assets intended for external use.
- Manage RAFI's external knowledge repository, ensuring documents are properly classified, tagged, version-controlled, and easily retrievable.
- Coordinate with program teams and other stakeholders to ensure reports, research, and knowledge assets are reviewed, validated, and approved before external sharing.
- Maintain accurate records of document ownership, approval status, confidentiality levels, metadata, and usage restrictions.
- Monitor the readiness and lifecycle of knowledge products intended for publication, partner engagement, advocacy, or external learning activities.
- Support internal teams by providing approved source materials while ensuring traceability and proper documentation.
- Conduct regular reviews and audits of document governance and repository management processes, identifying opportunities for continuous improvement.
- Ensure compliance with organizational policies, records management standards, information governance practices, and applicable data privacy regulations.
- Prepare reports and dashboards on the status of knowledge assets, document readiness, and repository performance.
- Bachelor's degree in Knowledge Management, Information Management, Library and Information Science, Development Communication, Business Administration, Social Sciences, or a related field.
- At least 3–5 years of relevant experience in Knowledge Management, Information Management, Records Management, Document Control, Quality Management, or similar roles.
- Experience using document management systems such as SharePoint or other knowledge repositories is an advantage.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and stakeholder coordination skills.
- Experience in a non-profit, foundation, government, or development organization is an advantage.
If you're passionate about organizing knowledge, improving systems, and helping organizations work smarter, we'd love to hear from you. Apply today and be part of RAFI's mission.